CONFIDENTIAL CLOSE CALL REPORTING PROGRAM
Welcome!
The Confidential Close Call Reporting Program provides a way for WMATA employees to voluntarily and confidentially report close call events (an accident or other safety incident that could have happened but did not) and/or unsafe conditions without fear of disciplinary action. Close call reports are used to improve transit safety. These reports help inform new safety procedures (preventive safety actions) that can help avoid accidents/incidents in the future.
The program is supported by the Washington Metropolitan Area Transit Authority (WMATA) in partnership with the Amalgamated Transit Union Local 689 (ATU L-689), the International Brotherhood of Teamsters Local 922 (IBT L-922), the Office and Professional Employees International Union Local 2 (OPEIU Local 2), and the Bureau of Transportation Statistics (BTS).
CLOSE CALL REPORTING MAKES A DIFFERENCE
With more than 10 years in operation, the close call program is improving safety.
- 300 close calls reports
- 200 preventative safety actions
Your input counts!
What You Need to Know About the Reporting Process
Unsafe Condition Occurs
WMATA Employee
Reports to BTS
WMATA Employee
Participates in Interview
Preliminary Analysis
Peer Review Team (PRT) Performs Assessment of Contributing Factors/Root Causes
WMATA Considers Recommendations and Decides Implementation
WMATA, Employee Unions (L-689, L-922, Local 2), and BTS Announce Results