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Confidential Close Call Reporting System


In partnership with ATU Local 689 (L-689) and the Bureau of Transportation Statistics (BTS), WMATA has launched the close call reporting system. This pilot program is voluntary, confidential, and non-punitive, and encourages employees to report close calls that WMATA and L-689 would otherwise not know about. Seeking to improve safety in the various transportation environments at WMATA, Close Call intends to study near miss incidents, determine root causes, and develop preventative measures.